Is there a return policy?

Yes, all our carpets can be returned free of charge within 31 days.

Are all carpets hand-knotted?

Yes, all the rugs you can find on our website are hand knotted.

Do the carpets have warranty?

Yes, all carpets purchased from us have a warranty of two years.

Is there a possibility to get a certificate for my ordered carpet?

All our carpets are shipped with a stamped certificate of authenticity without any extra effort on your part.

What are the payment options?

We offer the following options: PayPal, credit card, SOFORT Überweisung, direct debit and giropay.