The following General Terms and Conditions apply to all orders placed through our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or independent professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

The following applies to businesses: If a business uses conflicting or supplementary general terms and conditions, we hereby object to their validity; they will only become part of the contract if we have expressly agreed to them.

The purchase contract is concluded with Bidabadi GmbH.

By listing products in our online shop, we make a binding offer to conclude a contract for those products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the products in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.

Languages available for concluding the contract: German, English.

We store the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the internet.

4.1 Product Description

Please note that the respective product description forms an essential part of the contract.

4.2 Product Images

Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special considerations. Please contact us if you have any uncertainties:

Due to individual screen settings (e.g. resolution and brightness), slight differences between the displayed and actual product colors are possible.

4.3 Right of Use

Any sketches, designs, preliminary products, etc. that we may create to fulfill the order are legally protected. We grant you a simple, non-exclusive right to use them for the purpose of fulfilling the order to the extent agreed in the contract.

5.1 Delivery Area

We deliver within Germany.

5.2 Shipping Costs

The standard delivery is free of shipping charges.

5.3 Delivery Options

We ship the products to the delivery address specified during the ordering process.

You generally have the option of collecting your order from Bidabadi gmbh, Brook 9, 20457 Hamburg, Germany, during the following business hours: Mon - Sat 10:00 to 16:00.

We do not deliver to parcel lockers (Packstations).

5.4 Delivery by Freight Forwarder

Place of Delivery

Delivery of the goods is limited to transporting them to the apartment door at the agreed delivery address. Delivery does not include carrying the goods into specific rooms or assembling and/or installing the ordered goods unless expressly agreed otherwise.

6.1 Prices

The prices stated at the time of ordering apply. These are total prices. We do not charge value-added tax.

6.2 Due Date and Late Payment

The price is due upon conclusion of the contract unless a later date follows from the payment terms below.

The following applies to consumers: In the event of late payment, we reserve the right to charge you a fee of EUR 1.50 per reminder for the second and each subsequent payment reminder. You remain entitled to demonstrate that a lesser loss was incurred. Further claims remain unaffected.

The following applies to businesses: In the event of late payment, we reserve the right to charge you statutory default interest at nine percentage points above the base interest rate and a flat fee of EUR 40. Further claims remain unaffected.

6.3 Payment Methods

The following payment methods are generally available in our shop.

Advance Payment
If you select advance payment, we will provide our bank details in a separate email and deliver the goods after payment has been received.

Cash Payment on Collection
You pay the invoice amount in cash when collecting the goods.

Credit Card
During the ordering process, you provide your credit card details. Your card will be charged immediately after the order is placed.

SEPA Direct Debit
By placing your order, you grant us a SEPA direct debit mandate. We will notify you of the date on which your account will be debited at least one banking business day in advance (so-called prenotification). A banking business day is any working day except Saturdays, public holidays observed throughout Germany, and December 24 and 31 of each year. The account will be debited before the goods are shipped.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself using your login details and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. Further information is provided during the ordering process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself using your login details and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. Further information is provided during the ordering process.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself using your login details and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is provided during the ordering process.

PayPal may offer additional payment options in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence over the availability of these options; any additional payment options offered individually concern your legal relationship with PayPal. Further information can be found in your PayPal account.

Consumers have the statutory right of withdrawal as described in the withdrawal instructions. Businesses are not granted a voluntary right of withdrawal.

The product remains our property until payment has been made in full.
The following additionally applies to businesses: We retain title to the product until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you hereby assign to us in advance all claims arising from such resale, in the amount of the invoice value, regardless of whether the goods subject to retention of title have been combined or mixed with a new item, and we accept this assignment. You remain authorized to collect the claims; however, we may also collect the claims ourselves if you fail to meet your payment obligations. At your request, we will release the securities to which we are entitled to the extent that their realizable value exceeds the value of the outstanding claims by more than 10%.

The following applies to consumers: If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us without delay. Failure to lodge a complaint or contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or the transport insurer.

The following applies to businesses: The risk of accidental loss and accidental deterioration passes to you as soon as we have handed the goods over to the freight forwarder, carrier or other person or institution designated to carry out the shipment.

Statutory Liability for Defects

Unless expressly agreed otherwise below, the statutory liability for defects applies.

The following limitations and reductions of limitation periods do not apply to claims arising from damage caused by us, our legal representatives or vicarious agents:

• in the event of injury to life, limb or health,
• in the event of intentional or grossly negligent breach of duty or fraudulent intent,
• in the event of a breach of material contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on compliance with which the contractual partner may regularly rely (cardinal obligations),
• within the scope of a guarantee promise, where agreed, or
• insofar as the German Product Liability Act applies.

Limitations Applicable to Businesses

In relation to businesses, only our own information and the manufacturer's product descriptions incorporated into the contract constitute an agreement on the quality of the goods; we accept no liability for public statements by the manufacturer or other advertising claims. For businesses, the limitation period for claims relating to defects in newly manufactured goods is one year from the transfer of risk. The preceding sentence does not apply to an item that has been used for a building in accordance with its customary purpose and has caused the building to be defective. The sale of used goods takes place with all warranties excluded.

The statutory limitation periods for recourse claims under Section 445a of the German Civil Code (BGB) remain unaffected.

Notice to Merchants

Among merchants, the duty to inspect and give notice of defects governed by Section 377 of the German Commercial Code (HGB) applies. If you fail to provide the notice required there, the goods are deemed accepted, unless the defect was not detectable during inspection. This does not apply if we have fraudulently concealed a defect.

Information for Consumers

When purchasing goods the statutory warranty has a minimum duration of two years. Please also note, regarding the statutory warranty for goods, the harmonized notice pursuant to Implementing Regulation (EU) 2025/1960 (the so-called warranty label). You can find it here: https://rugeast.com/en/terms-conditions.

Guarantees and Customer Service

Information about any additional guarantees that may apply and their exact terms can be found with the respective product and on dedicated information pages in the online shop.

Customer service: You can reach our customer service team for questions, complaints and claims on working days from to by telephone and by email at [email protected]

We are always liable without limitation for claims arising from damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,
• in the event of intentional or grossly negligent breach of duty,
• in the event of guarantee promises, where agreed, or
• insofar as the German Product Liability Act applies.

In the event of a slightly negligent breach by us, our legal representatives or vicarious agents of material contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on compliance with which the contractual partner may regularly rely (cardinal obligations), liability is limited in amount to the damage foreseeable at the time of conclusion of the contract and typically expected to occur.
Otherwise, claims for damages are excluded.

We have committed ourselves to the following codes of conduct:

• Trusted Shops (https://business.trustedshops.de/quality-criteria-de)

For the resolution of disputes arising from a contractual relationship with a consumer, or concerning whether such a contractual relationship exists at all, we are obliged to participate in dispute resolution proceedings before a consumer arbitration body. The competent body is the Universalschlichtungsstelle des Bundes at Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, Germany, https://www.universalschlichtungsstelle.de/. We will participate in dispute resolution proceedings before this body.

If you are a business, German law applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our registered office.

Should individual clauses of these General Terms and Conditions be invalid in whole or in part, the remainder of the contract remains valid. Insofar as individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.